Shipping Policy:

At Vander Farmers, we understand the importance of timely and reliable shipping to ensure your Wagyu beef products arrive fresh and ready to enjoy. Please review our shipping policies below:

Order Processing:

• Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays.
• Orders placed after our daily cutoff time may be processed the following business day.

Shipping Methods:

• We offer a variety of shipping options to accommodate your needs, including:
  • Standard Shipping: Typically arrives within 2-3 business days.
  • Expedited Shipping: Options such as UPS Next Day Air or UPS 2nd Day Air are available for faster delivery.
• Please note that shipping times may vary depending on your location and the selected shipping method.

Shipping Rates:

• Shipping rates are a flat rate fee
• You can view shipping costs during the checkout process before completing your purchase.

Frozen Product Guarantee:

• We take great care in packaging your order to ensure your products arrive frozen or chilled.
• However, please be aware that the arrival of your product frozen is not guaranteed. We use a combination of dry ice and frozen gel packs to maintain freshness during transit.
• If you have specific delivery date requirements or concerns about product condition, we recommend selecting one of our expedited shipping services.

International Shipping:

• At this time, we only offer shipping within the United States. We do not ship internationally.

Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with tracking information.
• You can track the status of your shipment using the provided tracking number through the carrier's website.

Contact Us:

If you have any questions or need assistance with your order, please don't hesitate to contact our customer service team at info@vanderfarmers.com. We're here to help ensure your shipping experience with Vander Farmers is smooth and satisfactory.